Cleaning marketing
Client acquisition channels for a cleaning company: B2B contracts vs one-off jobs
Channels and unit economics
B2B contracts
Offices, malls, plants: tenders and direct sales. Long cycle (1–3 mo) but client LTV is 10–50× a one-off clean.
Local SEO and maps
Google Business Profile, maps, photo reviews — the main channel for one-off cleans. 30+ fresh reviews separate you from competitors.
Platforms and aggregators
Local booking platforms bring flow but take 15–30% commission with no client loyalty — use to fill idle slots.
Partnerships
Property managers, realtors, insurers (post-flood), renovation crews — steady referral flow for a % or reciprocity.
Retention
Cheaper to retain: SLA schedule, supervisor checks, quarterly quality reports. Contract loss usually comes from quiet quality drift.
Unit economics
CAC by channel, quote conversion, per-site margin, recurring-contract share. A site under 15% gross margin — review it.
One-off jobs give cash flow; contracts give a business. Key metric — share of revenue from recurring contracts: <30% means you sell one-offs, >60% means you have a business.