Order tracking
Service center order log template
Log columns
#Intake dateClient/phoneDevice + serialDefect (client's words)Diagnostics (actual)Agreed pricePartsStatusEngineerPickup datePayment
Statuses
ReceivedDiagnosingPrice approvalWaiting partIn repairReadyPicked upRefused
Minimum: unique #, device+serial, defect, agreed price, status, assignee. Over ~10 orders/day — CRM (e.g., Remonline).