Government services glossary

Bureaucracy terms in plain language

12 terms

  • Дія

    Government services app: digital documents, registration, payments.

  • ЦНАП

    Administrative service center — one-stop for passports, registration, certificates.

  • КЕП

    Qualified electronic signature — equal to handwritten.

  • ВПО

    Internally displaced person; the IDP certificate is the basis for payments.

  • ІПН/РНОКПП

    Tax number for tax payments and registrations.

  • ЄДР

    Unified state registry of companies, FOPs, and NGOs.

  • Апостиль

    International recognition stamp for Hague Convention countries.

  • ПМ

    Subsistence minimum — base for state fees, fines, payments.

  • Адмінпослуга

    Government service on application: document, registration, permit.

  • Е-петиція

    E-appeal to an authority with a vote threshold.

  • Легалізація

    Foreign recognition of a document: apostille or consular route.

  • ПФУ

    Pension Fund — record, points, payments; online cabinet.