Шаблони листів клієнту

Готові тексти для типових ситуацій — підставте своє і відправляйте

New client onboarding

Subject: Getting started — next steps\n\nHi [name],\n\nThanks for confirming. Plan for the coming days:\n1. [date] — I get access/materials: [list]\n2. [date] — first deliverable for review: [what]\n3. [date] — final delivery\n\nQuestions — here or [messenger]. I reply within [X] hours during work time.

Weekly status update

Subject: [project] status — week [N]\n\nDone:\n- [item]\n- [item]\n\nIn progress:\n- [item] — ready by [date]\n\nBlockers/questions:\n- [waiting on you for: X]\n\nNext checkpoint: [date].

Out-of-scope change

Subject: Change [description] — timeline and budget impact\n\nHi! Got your request for [change]. This is outside the agreed scope ([link to SOW]).\n\nEstimate: +[X] hours / +[amount], deadline shifts by [Y] days.\n\nOptions:\n1. Do as extra work — confirm and I'll start\n2. Defer to the next phase\n3. Decline — keep as agreed

Deadline shift

Subject: [project] deadline shift — new date [date]\n\nHonest and early: I won't make [old date] due to [reason, 1 line].\n\nNew realistic date: [date]. To reduce impact, I can deliver [part] by [earlier date].\n\nSorry for the inconvenience — I'll keep you posted every [N] days.

Правила ділового листа фрілансера: одна тема = один лист; конкретика замість «скоро»; питання списком, щоб відповіли на всі; підтвердження домовленостей письмово («підсумовую дзвінок: домовились про...»).