Switching suppliers

how to switch electricity/gas supplier: procedure, timing, what changes

Switching suppliers

  • Right: You can switch electricity and gas supplier — free; the grid (oblenergo/gas network) stays the same.
  • Procedure: Application to the new supplier (site/office): address, EIC metering code, readings — the old supplier is notified automatically.
  • Timing: Switch usually takes 21 days from filing; pay the old supplier until then.
  • What changes: Only price and service; technical supply, meter, quality — unchanged.
  • What doesn't: Distribution (delivery) — the grid tariff is identical for all suppliers.
  • Pitfalls: Agents with 'better tariffs' may switch you without consent — never give your EIC code without deciding.
  • Comparison: Compare price per kWh/m³ + terms (fixed/variable, penalties, autopay), not ads.
  • Return: You can return the same way — 21 days; almost no limit on switch frequency.