Utility recalculation
recalculation for temporary absence: grounds, terms, documents, procedure
Utility recalculation
Grounds:
Temporary absence >30 days (without meters) — water, gas, garbage collection are recalculated.
Not recalculated:
Heating, rent/HOA, elevator — always charged regardless of absence.
Documents:
Business trip/treatment/study certificate, travel tickets, IDP certificate — any proof of absence.
Procedure:
Application to the provider + documents + readings on departure/return dates — within 30 days of return.
Meter vs norm:
With a meter no recalculation needed — you pay for actual use. Absence matters only for norm-billed flats.
Refusal:
If refused without grounds — complaint to the provider's head, then NKREKP/municipal commission.
Household size:
Change in registered residents — grounds for norm recalculation from the change date.
Advice:
File the application in two copies and get an acceptance stamp — your proof in a dispute.