Rental staff

Handover/return — the key point: act, photos, completeness check. Technician — fleet maintenance. Driver — deliveries. Small rental combines roles in 1–2 people.

Handover procedure: client ID → contract → deposit → act with condition photos → working demo → release. Train to never skip photos — they settle 90% of disputes.

Return: checklist completeness → visual check → function test → damage notes → deposit return or documented deduction. Damage — noted in front of the client.

Job description with handover/return procedures, material liability for the fleet, deposit and deduction rules. Signature under the regulations — at hiring.

Off-books handouts, selling pledged equipment, hidden damage. Controls: weekly fleet reconciliation, mandatory act photos, two staff on high-value handovers.

Rate + % of handovers or a zero-incident bonus. Material liability — motivates thorough acts. Peak season — flexible schedule with weekend pay.